Customer story

Cindermark Systems

Running production alerting on a single upstream data provider.

Industry
Trading infrastructure
Location
Hong Kong
Company size
10–40 employees
Seerian's API reliability is best-in-class. We've built our entire alerting infrastructure on top of it.
Grace Lim, Lead Developer, Cindermark Systems

The challenge

Cindermark’s alerting platform notifies clients on price, position, and on-chain events, which makes upstream data a hard dependency. Their previous provider’s gaps and silent schema changes surfaced as false alerts, and every incident cost client trust.

Why Seerian

They rebuilt the ingestion layer on Seerian’s API: consistent schemas, versioned changes, and predictable latency under load, so the alerting engine no longer defends against its own data source.

The outcome

False alerts from upstream gaps stopped. The team retired a defensive reconciliation layer they had built purely to compensate, and now ships product work instead of babysitting ingestion.

What changed at Cindermark Systems

Ingestion uptime in production
99.9%+
False alerts from upstream gaps
0
Defensive code retired
1 layer

Running production alerting on a single upstream data provider.

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