Question 1

What is Seerian?

Accepted Answer

Seerian is a collaborative research and portfolio terminal for crypto teams. We aggregate data from premium providers and layer cross-source correlation and a shared workspace on top, so your whole desk works from one surface.

Question 2

Who is Seerian for?

Accepted Answer

Seerian is enterprise-only and built for organizations from day one: funds, trading desks, and research teams that need shared workspaces, roles, and org-level billing rather than a single-seat tool.

Question 3

How does Seerian compare to DefiLlama, CoinGecko, Nansen, or Arkham?

Accepted Answer

We're not a competitor; we're an aggregator. We pull data from those providers (and others) and layer cross-source correlation and a collaborative workspace on top. Teams keep the tools they rely on and use Seerian as the surface where their research actually happens.

Question 4

Is there a free trial?

Accepted Answer

Seerian is enterprise-only. We run a scoped pilot during the sales process so your team can evaluate the product against real workflows before committing. Request a demo to start.

Question 5

How is your data sourced and refreshed?

Accepted Answer

We aggregate from premium providers including Nansen, Arkham, CoinGlass, Dune, DefiLlama, CryptoRank, StakingRewards, Etherscan, DeBank, CoinGecko, CoinMarketCap, DEX Screener, and X. Refresh cadence varies by source and is detailed in our data documentation, provided during onboarding.

Question 6

Which assets are tracked?

Accepted Answer

Seerian tracks a wide variety of assets, including cryptocurrencies, DeFi tokens, NFTs, and more, giving you a comprehensive view of your investments.

Question 7

How often does portfolio data update?

Accepted Answer

Seerian continuously syncs your portfolio, providing real-time updates to keep you informed of your investment performance. Refresh cadence varies by source and integration.

Question 8

Do you offer API access or data exports?

Accepted Answer

CSV export is available across every table in the product today: screeners, portfolio views, watchlists, and research data. A Google Sheets integration and MCP support are on the near-term roadmap. A dedicated REST API for enterprise customers is available on request.

Question 9

What types of integrations does Seerian offer?

Accepted Answer

Seerian supports a range of integrations to streamline your crypto portfolio tracking. You can connect exchanges for real-time updates, upload CSVs for manual tracking, and link wallets directly, including through WalletConnect.

Question 10

How do I connect my wallet or exchange to Seerian?

Accepted Answer

Connecting your wallet or exchange is simple. Head to the integration section, follow the tailored steps for your chosen platform, and you're good to go.

Question 11

What are the benefits of connecting a portfolio to Seerian?

Accepted Answer

Seerian brings your crypto investments together in one dashboard, whether they're on a traditional exchange or a decentralized platform, so your team can track every asset from a single surface without stitching sources together by hand.

Question 12

How do exchange and wallet connections work?

Accepted Answer

Seerian uses read-only API keys and public wallet addresses. We never have withdrawal or trading permissions. Ever.

Question 13

What if my exchange or wallet isn't supported?

Accepted Answer

No worries! You can manually add your portfolio or upload a CSV of your transactions. You can also suggest new integrations, as we're always expanding our list.

Question 14

What should I do if a connection fails?

Accepted Answer

If a connection issue arises, first double-check your integration details. If the problem persists, Seerian support is ready to assist.

Question 15

What's your security posture?

Accepted Answer

SSO, passkeys, 2FA, role-based access, read-only exchange integrations, and EU-hosted infrastructure with encryption in transit and at rest. Our security controls are aligned with the SOC 2 framework, with formal certification planned. A full security overview, including our vendor subprocessors, is available on request.

Question 16

Is my personal information and asset data secure during integrations?

Accepted Answer

Yes. Integrations run over read-only API keys and public wallet addresses, with encryption in transit and at rest, so your personal information and asset data stay protected throughout the connection process.

Question 17

Are my assets safe when connecting accounts?

Accepted Answer

Yes, your assets remain safe with Seerian. We only have read-only access, meaning we can view your balances and transactions without being able to move or alter your funds.

Question 18

Where is our data hosted?

Accepted Answer

Customer data is hosted in the European Union, with encryption in transit and at rest. Authentication is managed by Clerk (SOC 2 Type II certified). Full vendor subprocessor list available on request.

Question 19

Can we onboard our whole team?

Accepted Answer

Yes. Seerian is built for organizations from day one: roles, workspaces, shared research, org-level billing, and SSO are all included in enterprise plans.

Question 20

Is there a limit to the accounts I can connect?

Accepted Answer

The number of accounts you can connect depends on your Seerian plan. Request a demo and we will scope a plan to the size of your desk.

Question 21

How does pricing work?

Accepted Answer

Seerian is priced per organization, not per seat alone. We tailor plans to your team size and the workflows you run. Request a demo and we will walk you through it.

Frequently asked questions

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